TJ-4420TN

FAQs & Troubleshooting

FAQs & Troubleshooting

Enable or disable Bluetooth Low Energy (BLE)

Bluetooth connection is not available for Mac.

Follow the steps below to enable or disable Bluetooth Low Energy (BLE):

For TJ-4420TN / 4422TN / 4520TN / 4522TN / 4620TN:
To use Bluetooth®, an optional WLAN/BT Interface (PA-WB-001) is required.

  1. Start the BPM (Brother Printer Management Tool).
    You can download the BPM from the [Downloads] section of this website.
    • For RJ-2035B / 3035B, TJ-4420TN / 4422TN / 4520TN / 4522TN / 4620TN:
      You do not need to perform Step 2. Go to Step 3.
    • The BPM does not support the Bluetooth connection. We recommend connecting the printer to your computer via USB or Wi-Fi. For details about how to connect, see the FAQ: "How to connect the printer to your computer".
  2. Check whether the Bluetooth®/Wi-Fi® module's current firmware supports BLE:

     

    1. Select your printer and click Printer Configuration.

    2. Click the Wi-Fi tab and check the Wi-Fi version.
      - If the version is 3.7.1.0 or later, the printer can already use BLE. Go to Step 3.
      - If the version is 3.5.1.1, update the Bluetooth/Wi-Fi module's firmware. See "Update the Bluetooth/Wi-Fi module's firmware to use Bluetooth Low Energy (BLE)".

      For the following models, make sure you use the correct firmware version:

      Model Firmware Version
      TD-4650TNWB / 4750TNWB / 4650TNWBR / 4750TNWBR V1.04.S18 or later
      RJ-2055WB / 3055WB B1.00.Q28 or later
  3. Select your printer and click Command Tool.

  4. Type the following commands and press the Enter key, and then click Send.

    If you fail to press the Enter key before clicking Send, the commands will not be executed.


    Enable Bluetooth Low Energy (BLE)

     

    TD-4650TNWB / 4750TNWB / 4650TNWBR / 4750TNWBR, RJ-2055WB / 3055WB
    TJ-4420TN / 4422TN / 4520TN / 4522TN / 4620TN:
    BT MODE "BT4.0"
    WLAN MODULE SAVECFG
    DELAY 20000
    INITIALPRINTER

     

    Wait for about 15 seconds for the printer to restart automatically.

     

    RJ-2035B / 3035B:
    BT MODE BT4.0
    SET BTLINKBACK OFF

    When BLE is enabled, the automatic Bluetooth reconnection between your iOS/iPadOS device and the printer will be disabled.

     

    Disable Bluetooth Low Energy (BLE)

     

    TD-4650TNWB / 4750TNWB / 4650TNWBR / 4750TNWBR, RJ-2055WB / 3055WB
    TJ-4420TN / 4422TN / 4520TN / 4522TN / 4620TN:
    BT MODE "BT2.1"
    WLAN MODULE SAVECFG
    DELAY 20000
    INITIALPRINTER

     

    Wait for about 15 seconds for the printer to restart automatically.

     

    RJ-2035B / 3035B:

     

    To enable the automatic Bluetooth reconnection between your iOS/iPadOS device and the printer:
    BT MODE BT2.1
    SET BTLINKBACK ON

     

    To disable the automatic Bluetooth reconnection between your iOS/iPadOS device and the printer:
    BT MODE BT2.1

     

    Restart the printer.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

RJ-2035B, RJ-2055WB, RJ-3035B, RJ-3055WB, TD-4650TNWB, TD-4750TNWB, TJ-4420TN, TJ-4422TN, TJ-4520TN, TJ-4522TN, TJ-4620TN

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.