FAQs & Troubleshooting
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123 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 52I cannot install Brother drivers on Debian 10 or later (Linux)
- 53Check the remaining ink or toner level (Linux)
- 54When I print images, the quality is not good (Linux)
- 55My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 56Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 57Set up your Brother machine on a wireless network (Windows/macOS)
- 58My Brother machine could not be found over the network when I installed drivers on my computer.
- 59Open the Control Panel (For Windows)
- 60Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 61I cannot connect my machine to a Windows 11 computer via USB.
- 62The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 63Large characters are printed incorrectly. (Linux)
- 64I am unable to print from a client PC to a printer on a print server. (Linux)
- 65To install the printer driver easily using a tool. (Linux)
- 66Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 67(Video) Set up your Brother machine
- 68What is the difference between the toner cartridge and the drum unit?
- 69Horizontal coloured lines appear on the page
- 70What is the default password for my Brother machine?
- 71I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 72Can I send a print job to multiple machine email addresses using Email Print?
- 73The driver installation finished successfully but I cannot print. (Linux)
- 74I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 75I get a TS error when trying to print on a wireless network.
- 76Open the Status Monitor (Windows)
- 77Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 78Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 79Color offset
- 80The color of your printouts is not what you expected
- 81Check the Node Name of the Brother machine
- 82Toner scatter or toner stain
- 83Where can I find my Brother machine's serial number?
- 84Can I use non-Brother or third party supplies with the Brother machine?
- 85Ghosting images
- 86Vertical colored streaks or bands appear on the page
- 87I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 88I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 89Where can I download Brother iPrint&Scan application for Mac?
- 90Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 91Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 92Discover the MAC address of the Brother network card
- 93Toner smears easily
- 94Update the Driver or Firmware for your Brother machine
- 95How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 96Access Web Based Management *
- 97Install the Brother Mobile Connect application (for mobile device)
- 98Check the firmware version.
- 99Protect your Brother machine against unauthorised access over the network
- 100I cannot find some option in the Printing preferences. (For Windows)