FAQs & Troubleshooting
![]() |
Popular |
123 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 101When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 102Uninstall the Brother Software and Drivers (Windows)
- 103Access Web Based Management *
- 104I cannot find some option in the Printing preferences. (For Windows)
- 105Paper is Jammed in the Manual Feed Slot *
- 106Print the WLAN Report *
- 107Load and Print Paper in the Manual Feed Slot *
- 108Change the printer driver settings (Windows)
- 109Missing thin lines in images
- 110Clean the Paper Pick-up Rollers *
- 111Uneven color density across the page
- 112Clean the Drum Unit *
- 113Replace the Waste Toner Box *
- 114Paper is Jammed in the Back of the Machine *
- 115Paper is Jammed Inside the Machine *
- 116Paper is Jammed in the Paper Tray *
- 117Colored spots at 75 mm (3.0 in.) intervals or at 29 mm (1.1 in.) intervals
- 118Clean the Corona Wires *
- 119Replace the Drum Unit *
- 120Reset the Network Settings to the Factory Settings *
- 121Replace the Toner Cartridge *
- 122Print the Network Configuration Report *
- 123Reduce Toner Consumption *