FAQs & Troubleshooting
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252 Results
- 1(Video) Load A4/Letter paper
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Replace Ink
- 6Load paper in the paper tray
- 7The printer status is Offline or Paused.
- 8Paper Jam
- 9I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 10I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 13Print using only the black ink cartridge when the Color cartridges have run out.
- 14One or more of my colors are not printing (blank).
- 15(Video) Load an Envelope (Manual Feed Slot)
- 16After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
- 17The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 18Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 19When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 20(Video) Install Ink Cartridges
- 21Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 22Can I print from or scan to Android™ mobile device?
- 23Improve poor print quality.
- 24Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 25(Video) Connect telephone line and power cords
- 26Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 27Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 28What is Brother Web Connect?
- 29I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 30How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 31Easy Scan to E-mail
- 32Setup a Brother machine on a wireless (Wi-Fi) network.
- 33No Ink Cartridge
- 34(Video) Set up your Brother machine
- 35(Video) Unpack your Brother machine
- 36Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 37Cannot print after a Windows 10 update (June 2020)
- 38Protect your Brother machine against unauthorised access over the network
- 39Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 40Unable to Print 3X
- 41The edge of glossy paper is smudged.
- 42Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 43Cover is Open
- 44Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 45My Brother machine has no power.
- 46Cannot Detect Ink Volume
- 47A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 48What is Brother iPrint&Scan?
- 49The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 50Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.