FAQs & Troubleshooting
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130 Results
- 1(Video) Load A4/Letter papers
- 2(Video) When I print photos, the color quality is not good.
- 3(Video) Fill the ink tanks
- 4Printer Jam or Paper Jam
- 5Brother iPrint&Scan cannot find my Brother machine (macOS)
- 6Other Problems
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 9I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 10The scanning speed is slow when scanning from my machine. (Windows)
- 11I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 12What driver package format is supported by my Linux distribution?
- 13I cannot find some option in the Printing preferences. (For Windows)
- 14Paper is Jammed Inside the Machine
- 15Load Documents on the Scanner Glass
- 16Update the Driver or Firmware for your Brother machine
- 17I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 18Refill Ink
- 19I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 20Configure the Scan to Email Feature (Linux)
- 21How to identify your Operating System (OS).
- 22When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 23Check the Print Alignment from Your Brother Machine
- 24Check the Print Quality
- 25Reduce Printing Noise
- 26Change the printer driver settings (Windows)
- 27Set the Date and Time
- 28Improve poor print quality.
- 29Cannot print after a Windows 10 update (June 2020)
- 30After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer. (Windows)
- 31Print on Both Sides of the Paper Manually (Manual 2-sided Printing) (Windows)
- 32I want to print using CUPS while keeping SELinux enabled. (Linux)
- 33I cannot install the Brother software (Mac)
- 34Change the Print Options to Improve Your Print Results
- 35"Offline" appears on the Status Monitor. (Windows)
- 36Delete print jobs from the print queue.
- 37(Video) Copy an ID Card
- 38Unable to Scan
- 39Clean the Print Head from Your Brother Machine
- 40My Brother machine feeds multiple sheets of paper at a time.
- 41Can third party ink be used to refill the ink tanks?
- 42Clean the Scanner
- 43Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45Scan using XSane or GIMP (Linux)
- 46Change the brscan5 scan settings using XSane (Linux)
- 47My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 48Uninstall Scan-key-tool. (Linux)
- 49Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 50(Video) Set up your Brother machine