FAQs & Troubleshooting
![]() |
Popular |
171 Results
- 1(Video) Load A4/Letter papers
- 2(Video) Fill the ink tanks
- 3Other Problems
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5Install the Brother iPrint&Scan application (for mobile device)
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8Reset Your Machine
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10Print Unable XX
- 11Refill Ink
- 12The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 13(Video) How to Email Print
- 14I cannot install Brother drivers on Debian 10 or later (Linux)
- 15(Video) Set up your Brother machine
- 16What is Brother iPrint&Scan?
- 17Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 18(Video) Load Envelopes
- 19Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 20Load Paper in the Manual Feed Slot
- 21Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 22I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 23Check the remaining ink or toner level (Linux)
- 24Delete print jobs from the print queue.
- 25I cannot print on a wireless (Wi-Fi) network (Mac)
- 26Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 27Unable to Scan
- 28I cannot print full-page photos or images using Email Print.
- 29What driver package format is supported by my Linux distribution?
- 30Check the ink level and then press [Stop]
- 31I cannot print on a wireless (Wi-Fi) network (Windows)
- 32Check the Print Quality
- 33Load Documents on the Scanner Glass
- 34Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 35Printing/ Scanning with a mobile device
- 36Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 37Reduce Printing Noise
- 38Printer Jam or Paper Jam
- 39Paper is Jammed Inside the Machine
- 40Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 41I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 42Updating my machine's firmware using the "Firmware Update" menu or Brother iPrint&Scan results in an error.
- 43The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 44Copy an ID Card
- 45(Video) Copy an ID Card
- 46Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 47(Video) When I print photos, the color quality is not good.
- 48No Paper / No Paper Fed
- 49What is the recommended paper?
- 50Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app