FAQs & Troubleshooting
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209 Results
- 1What is Brother iPrint&Scan?
- 2I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 3Print on plain paper or bond paper from the Manual feed slot
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application
- 8What is the recommended paper?
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 11Drums End Soon/ Drum End Soon(X)
- 12Can I print from or scan to Android™ Smartphone?
- 13Print a web page from iPrint&Scan when using an Android™ mobile device.
- 14The printer status is Offline or Paused.
- 15I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 16Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 17Change the printer driver settings (Windows/macOS)
- 18Print on envelopes, labels or thick paper from the Manual feed slot
- 19Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 20Delete print jobs from the print queue.
- 21Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 22WT Box End Soon
- 23Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
- 24Drum Error (Drum!)
- 25Jam Tray 1
- 26Download a file from the "Downloads" section and save it to Windows 8 computer.
- 27No Waste Toner
- 28What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 29Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 30Jam Rear
- 31My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 32I cannot install Brother drivers on Debian 10 or later (Linux)
- 33Protect your Brother machine against unauthorised access over the network
- 34Belt End Soon
- 35What kind of paper can I use?
- 36What can happen if the wrong paper is used in your machine.
- 37How to identify your Operating System (OS).
- 38Discover the MAC address of the Brother network card
- 39No Belt Unit
- 40Turn the Toner Save Mode on or off.
- 41Cannot print after a Windows 10 update (June 2020)
- 42Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 43I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 44Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 45Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 46Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 47No Paper
- 48Carry out calibration to improve the color density
- 49Print both sides of paper manually (Manual Duplex Printing for Macintosh)
- 50Replace Belt unit