FAQs & Troubleshooting
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206 Results
- 1Load paper in the paper tray
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3What is Brother iPrint&Scan?
- 4Can I print from or scan to Android™ Smartphone?
- 5Replace Belt
- 6Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 7Carry out calibration to improve the color density
- 8Wrinkle
- 9Jam Duplex
- 10Jam MP Tray
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 13Replace Laser
- 14Jam Inside
- 15Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 16Curled or wavy
- 17Replace PF Kit xx
- 18Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 19Jam Rear
- 20Jam Tray 1 / Jam Tray 2
- 21Replace Toner
- 22What driver package format is supported by my Linux distribution?
- 23My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 24I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 25Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 26Print a web page from iPrint&Scan when using an Android™ mobile device.
- 27Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 28How to identify your Operating System (OS).
- 29Can I print from and scan to iPhone, iPod touch and iPad?
- 30Adjust color settings by using the custom setting in the printer driver
- 31The printer status is Offline or Paused.
- 32No Waste Toner
- 33Toner Low
- 34Replace WT Box
- 35Can I print from DOS applications?
- 36Replace Drum
- 37Turn the Toner Save Mode on or off.
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40Delete print jobs from the print queue.
- 41Can I print on transparencies e.g. for overhead projectors?
- 42Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 43Change the printer driver settings (Windows/macOS)
- 44Condensation
- 45No Drum Unit
- 46Cartridge Error
- 47I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 48Cooling Down (COOLING DOWN)
- 49Can I use non-Brother or third party supplies with the Brother machine?
- 50What is the printable area per page?