FAQs & Troubleshooting
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172 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Does NC-2200w work with Windows Vista?
- 3Delete print jobs from the print queue.
- 4The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 5What is the recommended paper?
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 8I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 9How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
- 10How do I install additional memory?
- 11How do I perform a factory reset?
- 12Printouts have wrinkles or creases.
- 13What can happen if the wrong paper is used in your machine.
- 14Can I print using the IPP protocol on Windows XP?
- 15I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 16How do I factory reset the print server?
- 17The printed letters are slanted, positioned incorrectly.
- 18Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 19Uninstall the drivers. (Mac OS X 10.5)
- 20I cannot install Brother drivers on Debian 10 or later (Linux)
- 21Change the printer driver settings (Windows/macOS)
- 22I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
- 23Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 24Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 25What kind of paper can I use?
- 26How do I change the print server password?
- 27The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 28Can I print from or scan to Android™ Smartphone?
- 29Using the PING command to troubleshoot problems.
- 30I cannot print from Mac OS X.
- 31How do I print on transparencies?
- 32I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 33What is a file server based network and do Brother printers work in that type of environment?
- 34Printouts have a curl or wave.
- 35Printouts (envelopes) have creases.
- 36Print on both sides of the paper.
- 37Uninstall the printer drivers (For Windows)
- 38Install the built-in drivers (For Windows 8 and Windows 10)
- 39I cannot print from my computer via USB.
- 40What driver package format is supported by my Linux distribution?
- 41Windows 10 Support Information
- 42I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 43The printer status is Offline or Paused.
- 44Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 45The paper is skewed when it's printed.
- 46When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 47The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 48The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 49Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 50Can I use non-Brother or third party supplies with the Brother machine?