FAQs & Troubleshooting
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187 Results
- 1Change the printer driver settings (Windows/macOS)
- 2The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 3How do I print a network configuration page?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8How do I perform a factory reset?
- 9What is a "Generic PCL Driver"?
- 10How do I install additional memory?
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12What can happen if the wrong paper is used in your machine.
- 13I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 14What driver package format is supported by my Linux distribution?
- 15Delete print jobs from the print queue.
- 16Can I print from and scan to iPhone, iPod touch and iPad?
- 17Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 18How can I change the IP address using the ARP and PING commands?
- 19The printer status is Offline or Paused.
- 20I cannot install Brother drivers on Debian 10 or later (Linux)
- 21Download a file from the "Downloads" section and save it to Windows 8 computer.
- 22How to identify your Operating System (OS).
- 23I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 24Functions supported in the Windows 7 built-in drivers
- 25Using the PING command to troubleshoot problems.
- 26What kind of memory can I use?
- 27Can I print from DOS applications?
- 28What is the printable area per page?
- 29What is the recommended paper?
- 30Can I print from or scan to Android™ Smartphone?
- 31Does NC-2200w work with Windows Vista?
- 32Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 33How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
- 34Install the built-in drivers (For Windows 8 and Windows 10)
- 35The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 36I cannot print from my computer via USB.
- 37I cannot print from my computer via network. (For Macintosh)
- 38I cannot print from Mac OS X.
- 39How can I change the IP address?
- 40Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 41What kind of paper can I use?
- 42Printouts have a curl or wave.
- 43Can I use non-Brother or third party supplies with the Brother machine?
- 44I want to change the paper tray and paper size settings. How do I change these things?
- 45What is the BRAdmin Professional software used for?
- 46How do I print a Test page?
- 47The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 48Uninstall the drivers. (Mac OS X 10.5)
- 49Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 50Verify the Brother machine connected to the Wired Network (For Macintosh)