FAQs & Troubleshooting
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Latest |
126 Results
- 104/07/2024Brother iPrint&Scan cannot find my Brother machine (macOS)
- 213/06/2024My Brother machine is unresponsive.
- 328/05/2024Toner Low or Prepare New Toner Cartridge
- 428/05/2024Drum End Soon
- 522/05/2024(Video) Update the Driver or Firmware for your Brother machine
- 629/03/2024(Video) Cannot Detect
- 728/02/2024Uninstall the drivers. (macOS 13 or greater)
- 810/01/2024Turn the Toner Save Mode on or off.
- 904/01/2024(Video) Toner set
- 1020/10/2023What is the difference between the toner cartridge and the drum unit?
- 1129/06/2023Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 1227/06/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 1306/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 1406/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 1501/06/2023Print both sides of paper or a booklet automatically
- 1601/06/2023Delete print jobs from the print queue.
- 1716/05/2023I cannot print from my computer via USB.
- 1819/04/2023I cannot install the Brother printer driver (macOS 11 or later)
- 1911/04/2023(Video) Paper is Jammed in the 2-sided Tray
- 2011/04/2023(Video) Paper is Jammed in the Back of the Machine
- 2111/04/2023(Video) Paper is Jammed inside the Machine
- 2211/04/2023(Video) Paper is Jammed in the Paper Tray
- 2327/03/2023"Offline" appears on the Status Monitor.
- 2427/03/2023Change the printer driver settings (Windows/macOS)
- 2527/03/2023The printer status is Offline or Paused.
- 2615/02/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 2719/12/2022I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 2819/12/2022Can I use non-Brother or third party supplies with the Brother machine?
- 2919/12/2022Cannot Detect
- 3013/12/2022Open the Status Monitor
- 3113/12/2022How to identify your Operating System (OS).
- 3230/08/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 3316/08/2022Print as a Booklet Automatically (Windows)
- 3409/08/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 3528/07/2022Update the Driver or Firmware for your Brother machine
- 3623/06/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 3720/06/2022Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 3809/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 3914/04/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4013/04/2022Uninstall the Brother Software and Drivers (Windows)
- 4101/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 4224/03/2022I cannot find some option in the Printing preferences. (For Windows)
- 4324/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 4417/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 4510/03/2022Drum !
- 4615/12/2021I cannot connect my machine to a Windows 11 computer via USB.
- 4726/11/2021Load Paper in the Paper Tray
- 4826/11/2021Set Auto Power Off Mode
- 4926/11/2021Reduce Printing Noise
- 5026/11/2021Clean the Paper Pick-up Rollers