FAQs & Troubleshooting
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213 Results
- 1(Video) Load A4/Letter paper
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3(Video) Paper is Jammed inside the Machine
- 4(Video) Replace the Toner Cartridge
- 5What is Brother iPrint&Scan?
- 6Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 7Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 8Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9(Video) Cannot Detect
- 10Brother iPrint&Scan cannot find my Brother machine (macOS)
- 11Wireless setup is requesting a WPS PIN to complete the setup
- 12Setup a Brother machine on a wireless (Wi-Fi) network.
- 13(Video) Paper is Jammed in the Back of the Machine
- 14Reduce Toner Consumption
- 15(Video) Unpack your Brother machine and install the toner cartridge
- 16(Video) Load an Envelope (Manual Feed Slot)
- 17Wrinkles or creases
- 18I cannot print using my Brother machine on a wireless network (Mac)
- 19After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 20Manage Your Network Machine Securely Using Web Based Management
- 21(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 22(Video) Paper is Jammed in the 2-sided Tray
- 23I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 24(Video) Set up your Brother machine
- 25I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 26Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 27What driver package format is supported by my Linux distribution?
- 28Protect your Brother machine against unauthorised access over the network
- 29Reduce Printing Noise
- 30Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 31I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 32I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 33What kind of envelopes and labels are recommended for printing?
- 34Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 35(Video) Connect the cord
- 36What is AirPrint?
- 37I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 38Set up your Brother machine on a wireless network.
- 39Set up a Brother machine and your mobile device on a wireless network
- 40I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 41(Video) Update the Driver or Firmware for your Brother machine
- 42I cannot save a file downloaded from the Brother support website (For Windows)
- 43Unpack your Brother machine and install the toner cartridge
- 44Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 45How to identify your Operating System (OS).
- 46What is Toner Continue Mode?
- 47Self-Diagnostic
- 482-sided Disabled
- 49The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 50Can I use non-Brother or third party supplies with the Brother machine?