FAQs & Troubleshooting
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236 Results
- 1(Video) Load A4/Letter paper
- 2Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Paper is Jammed in the Back of the Machine
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8What is Brother iPrint&Scan?
- 9The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 10Paper is Jammed underneath the Paper Tray
- 11Paper is Jammed in the MP tray
- 12Replace the Toner Cartridge
- 13Restrict changing machine settings for users.
- 14(Video) Load and print an Envelope (MP Tray)
- 15Adjust color settings by using the custom setting in the printer driver
- 16Replace PF Kit xx
- 17Replace the Belt Unit
- 18Paper is Jammed Inside the Machine
- 19Reset the Network Settings to the Factory Settings
- 20(Video) Unpack your Brother machine
- 21I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 22What is the recommended paper?
- 23Change Machine Settings to Print on Letterhead or Preprinted Paper Using the Paper Tray
- 24(Video) Set up your Brother machine
- 25(Video) Connect the cord
- 26How to identify your Operating System (OS).
- 27The printer status is Offline or Paused.
- 28Load and Print Envelopes Using the MP Tray
- 29Use Universal Print (Windows)
- 30Load and Print Labels Using the MP Tray
- 31Discover the MAC address of the Brother network card
- 32Print both sides of paper or a booklet automatically
- 33What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 34Can I use non-Brother or third party supplies with the Brother machine?
- 35Wireless setup is requesting a WPS PIN to complete the setup
- 36Load Paper in the Multi‑purpose Tray (MP Tray)
- 37My Brother machine could not be found over the network when I installed drivers on my computer.
- 38Replace Laser
- 39Drum End Soon
- 40Paper is Jammed in the Paper Tray
- 41Print the Network Configuration Report
- 42Replace Fuser
- 43My Brother machine is unresponsive.
- 44What is the default password for my Brother machine?
- 45I cannot print on a wireless (Wi-Fi) network (Windows)
- 46Send an Email Securely Using SSL/TLS
- 47Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 48Cooling Down
- 49Factory Reset
- 50Out of Memory / Print Data Full