FAQs & Troubleshooting
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208 Results
- 1(Video) Load A3/Ledger paper
- 2(Video) Load A4/Letter paper
- 3What is Brother iPrint&Scan?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5(Video) Set up your Brother machine
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 9Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 10(Video) Unpack your Brother machine
- 11(Video) Connect telephone line and power cords
- 12(Video) Fill the ink tanks
- 13Paper Jam
- 14Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 15Setup a Brother machine on a wireless (Wi-Fi) network.
- 16Refill Ink
- 17Paper Type and Size for Each Operation
- 18Print both sides of paper or a booklet automatically
- 19Print using only the black ink tank when the Color tanks have run out.
- 20What is the recommended paper?
- 21The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 22Print as a Poster (Windows®)
- 23I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 24Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 25Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 26I cannot find some options in the Print dialog box (macOS 11 or later)
- 27Send an Email Securely Using SSL/TLS
- 28Reduce Printing Noise
- 29Prevent Smudged Printouts and Paper Jams (Windows®)
- 30Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 31The printer status is Offline or Paused.
- 32I cannot print on a wireless (Wi-Fi) network (Windows)
- 33Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 34What is AirPrint?
- 35Add your Brother machine with AirPrint (macOS)
- 36Prevent Smudged Printouts and Paper Jams (Mac)
- 37How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 38I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 39I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 40Cannot print after a Windows 10 update (June 2020)
- 41Other Problems
- 42Load A3, Ledger, or Legal Size Paper in Tray #1
- 43Import a Certificate and Private Key
- 44Install a Certificate on Your Brother Machine
- 45Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 46Load Photo Paper in Paper Tray #1
- 47I still receive the error message "Paper Jam" after I removed the jammed paper.
- 48How to identify your Operating System (OS).
- 49Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 50Reset Your Brother Machine