FAQs & Troubleshooting
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138 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 4Protect your Brother machine against unauthorised access over the network
- 5Replace Ink
- 6Install the Brother Mobile Connect application (for mobile device)
- 7Set up your Brother machine on a wireless network (Windows/macOS)
- 8The printer status is Offline or Paused.
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10Check the Print Alignment from Your Brother Machine
- 11Install Starter Ink
- 12What is the default password for my BRAdmin or Web Based Management?
- 13Document Jam
- 14What driver package format is supported by my Linux distribution?
- 15Wireless setup is requesting a WPS PIN to complete the setup
- 16Print the Network Configuration Report
- 17Add your Brother machine with AirPrint (macOS)
- 18Cannot Detect
- 19Printer Jam or Paper Jam
- 20Telephone Line Interference/VoIP.
- 21I cannot print on a wireless (Wi-Fi) network (Mac)
- 22Delete print jobs from the print queue.
- 23Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 24(Video) Set up your Brother machine
- 25I cannot print on a wireless (Wi-Fi) network (Windows)
- 26Wrong Ink Cartridge
- 27Cannot Detect Ink Volume
- 28Ink Low
- 29I cannot print full-page photos or images using Email Print.
- 30Check the remaining ink or toner level (Linux)
- 31I cannot print using my Brother machine on a wired network (Windows/macOS)
- 32Sleep
- 33The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 34Discover the MAC address of the Brother network card
- 35Print using only the black ink cartridge when the Color cartridges have run out.
- 36Reset the Network Settings to Factory Default
- 37Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 38The scanning speed is slow when scanning from my machine. (Windows)
- 39Export an address book and import it to another machine
- 40Access Web Based Management
- 41Enable the Brother machine's network interface.
- 42I cannot find some option in the Printing preferences. (For Windows)
- 43Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 44Cannot Print XX or Print Unable XX
- 45Improve poor print quality.
- 46I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 47I cannot install Brother drivers on Debian 10 or later (Linux)
- 48Change the Print Options to Improve Your Print Results
- 49Check the Print Quality
- 50Cannot print after a Windows 10 update (June 2020)