FAQs & Troubleshooting
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365 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3Replace the Toner Cartridge
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5(Video) Load A4/Letter paper
- 6My Brother machine could not be found over the network when I installed drivers on my computer.
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8The color of your printouts is not what you expected
- 9Print the Network Configuration Report
- 10White streaks or bands down the page
- 11(Video) Unpack your Brother machine
- 12I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 13Scan Using Secure Function Lock 3.0
- 14Send or Receive an Email Securely Using SSL/TLS
- 15Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 16What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 17(Video) Connect telephone line and power cords
- 18Easy Scan to E-mail
- 19What is Brother iPrint&Scan?
- 20Curled or wavy
- 21Combine multiple scanned documents into a single file with PaperPort™
- 22Set up a Scan to Network Profile
- 23My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 24When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 25I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 26The printer status is Offline or Paused.
- 27Paper is Jammed underneath the Paper Tray
- 28White spots
- 29The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 30Enable the Brother machine's network interface.
- 31I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 32I cannot install Brother drivers on Debian 10 or later (Linux)
- 33Restrict the functions available on your Brother machine and the number of prints.
- 34Load and Print Envelopes Using the MP Tray
- 35A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 36Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 37I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 38Reset Your Brother Machine
- 39Replace the Waste Toner Box
- 40Cannot print after a Windows 10 update (June 2020)
- 41Load and Print Labels Using the MP Tray
- 42Setup a Brother machine on a wireless (Wi-Fi) network.
- 43The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 44Discover the MAC address of the Brother network card
- 45Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 46Reset the Network Settings to the Factory Settings
- 47Restrict changing machine settings for users.
- 48(Video) Set up your Brother machine
- 49The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 50Uneven density appears periodically across the page.