FAQs & Troubleshooting
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210 Results
- 1(Video) Load A4/Letter papers
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Check the Print Quality
- 4Install the Brother iPrint&Scan application (for mobile device)
- 5My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7What is the default password for my Brother machine?
- 8One or more of my colors are not printing (blank).
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 11(Video) Load Paper in the Multi‑purpose Tray (MP Tray)
- 12Print using only the black ink tank when the Color tanks have run out.
- 13Other Problems
- 14What is Brother Web Connect?
- 15(Video) When I print photos, the color quality is not good.
- 16Change the Print Options to Improve Your Print Results
- 17(Video) Set up your Brother machine
- 18Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 19The printer status is Offline or Paused.
- 20Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 21Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 22I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 23Brother iPrint&Scan cannot find my Brother machine (macOS)
- 24(Video) Fill the ink tanks
- 25(Video) How to Email Print
- 26I cannot install Brother drivers on Debian 10 or later (Linux)
- 27How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 28Check the Print Alignment from Your Brother Machine
- 29(Video) Connect telephone line and power cords
- 30Delete print jobs from the print queue.
- 31What is Brother iPrint&Scan?
- 32Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 33Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 34I cannot print using my Brother machine on a wired network (Windows/macOS)
- 35My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 36(Video) Load Envelopes
- 37Printer Jam or Paper Jam
- 38Reset Your Machine
- 39Improve poor print quality.
- 40The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 41I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 42I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 43Check ink level, then press [OK]
- 44Wireless setup is requesting a WPS PIN to complete the setup
- 45I cannot print on a wireless (Wi-Fi) network (Windows)
- 46Load Documents in the Automatic Document Feeder (ADF)
- 47Print a web page from iPrint&Scan when using an Android™ mobile device.
- 48Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 49Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 50Discover the MAC address of the Brother network card