FAQs & Troubleshooting
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182 Results
- 1When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2Installing the software
- 3I cannot print using a HSe cassette.
- 4Where can I download the latest P-touch Editor for Mac?
- 5(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 7How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 8Where can I find the printer's network settings, such as IP address?
- 9My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 10How do I transfer label templates with P-touch Transfer Express?
- 11Where can I find the IP addresses of my computer and the printer?
- 12The tape does not cut well.
- 13I cannot establish a connection using Wireless Direct.
- 14How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 15Attaching the Keyboard LCD Unit
- 16What Android™ mobile application can I use?
- 17Can I set the printer to turn on its wireless LAN settings when I turn on the printer?
- 18P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 19Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 20How to charge the rechargeable Li-ion battery
- 21I cannot print using FLe tape and get an error message.
- 22When I search for devices using Mobile Cable Label Tool, Brother iPrint&Label or Mac, the printer cannot be detected.
- 23How do I connect my printer via Wi-Fi®?
- 24How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 25Where can I download Brother iPrint&Label? (iPrint&Label)
- 26I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 27How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 28My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 29Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 30I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32What iOS mobile application can I use?
- 33Using the Printer Setting Tool (for Mac)
- 34Poor print quality when printing on narrow labels. (iPrint&Label)
- 35Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 36What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 37What options are available for label / tube feeding and cutting?
- 38How do I uninstall the printer driver?
- 39Can I use the app with my iPad? (iPrint&Label)
- 40How to install the rechargeable Li-ion battery (optional)
- 41How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 42I cannot connect my machine to the wireless network.
- 43How do I reset network setting?
- 44How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 45What is the Label List? (P-touch Editor 5.x for Windows)
- 46Using the Printer Setting Tool (for Windows)
- 47What is P-touch Library?
- 48The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 49Power Supply
- 50How do I print multiple lines and how many lines can I print?