FAQs & Troubleshooting
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208 Results
- 1(Video) Load A3/Ledger paper
- 2(Video) Load A4/Letter paper
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4What is Brother iPrint&Scan?
- 5Refill Ink
- 6Paper Jam
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8Load Paper in the Multi-purpose Tray (MP Tray)
- 9Paper Type and Size for Each Operation
- 10My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 11Prevent Smudged Printouts and Paper Jams (Mac)
- 12(Video) Fill the ink tanks
- 13Load Photo Paper in Paper Tray #1
- 14Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 15Load A4, Letter, or Executive Size Paper in Tray #1
- 16Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 17Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 18I cannot print using my Brother machine on a wireless network (Mac)
- 19My Brother machine could not be found over the network when I installed drivers on my computer.
- 20Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 21I cannot print on a wireless (Wi-Fi) network (Windows)
- 22Prevent Smudged Printouts and Paper Jams (Windows®)
- 23Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 24I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 25(Video) Unpack your Brother machine
- 26The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 27The printer status is Offline or Paused.
- 28Print a web page from iPrint&Scan when using an Android™ mobile device.
- 29Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 30Improve poor print quality.
- 31I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 32I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 33Print as a Poster (Windows®)
- 34I cannot save a file downloaded from the Brother support website (For Windows)
- 35Delete print jobs from the print queue.
- 36Discover the MAC address of the Brother network card
- 37Cover is Open
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39Load A3, Ledger, or Legal Size Paper in Tray #1
- 40I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 41When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 42Reset the Network Settings to Factory Default
- 43Print the Network Configuration Report
- 44(Video) Set up your Brother machine
- 45(Video) Connect telephone line and power cords
- 46Add your Brother machine with AirPrint (macOS)
- 47Load Envelopes in Paper Tray #1
- 48Install a Certificate on Your Brother Machine
- 49Setup a Brother machine on a wireless (Wi-Fi) network.
- 50Download a file from the "Downloads" section and save it to Windows 8 computer.