FAQs & Troubleshooting
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191 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 3How do I transfer label or slip templates?
- 4I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6I have an occasional printing problem.
- 7Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 8My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 9My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 10How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 11The "ping" command reports that I can communicate with the PS-9000, but I cannot print.
- 12I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 13I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 14(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 15I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 16Suddenly my print server stopped printing.
- 17How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 18Where can I find my Brother printer's serial number?
- 19When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 20Installing the LPR driver and CUPS wrapper driver (Linux®)
- 21P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 22How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 23How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 24(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 25How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
- 26The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 27(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 28How to identify your Operating System (OS) for Windows or Mac
- 29I cannot save a file downloaded from the Brother support website (For Windows)
- 30How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 31Printing is not possible. (P-touch Editor5.3 for Mac)
- 32I cannot discover the product with the configuration utility.
- 33Uninstalling the printer drivers (Linux®)
- 34Creating a label with GIMP (Linux®)
- 35The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 36(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 37Can I directly operate my printer from a self-developed application software and print a label?
- 38How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 39How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 40How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 41(Video) Small characters or thin lines are printed faintly.
- 42Small characters or thin lines are printed faintly.
- 43Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 44"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 45I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 46Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 47Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 48The paper settings specified from the server computer are not reflected on the client computer.
- 49How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 50When I try to print a label, it comes out blank. (for Mac)