FAQs & Troubleshooting
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150 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51I cannot find some option in the Printing preferences. (For Windows)
- 522-sided Disable or 2-sided Disabled
- 53Size Error DX or Size Error 2-sided
- 54I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 55What is the default password for my Brother machine?
- 56When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 57I cannot print full-page photos or images using Email Print.
- 58(Video) Paper is Jammed in the Output Paper Tray
- 59I cannot save a file downloaded from the Brother support website (For Windows)
- 60Open the Status Monitor (Windows)
- 61Cannot Print ##
- 62Cartridge Error
- 63Manual Feed
- 64My Brother machine has no power.
- 65When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 66Large characters are printed incorrectly. (Linux)
- 67Why doesn't my Brother machine have a dial tone?
- 68Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 69Add your Brother machine with AirPrint (macOS)
- 70The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 71Set up your Brother machine on a wireless network (Windows/macOS)
- 72Control Printer Driver settings (only available for Windows)
- 73How to identify your Operating System (OS).
- 74What is the Network Shared printing?
- 75What is the recommended paper?
- 76Configure the Scan to Email Feature (Linux)
- 77Change the brscan5 scan settings using XSane (Linux)
- 78When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 79Delete a network scanner entry. (Linux)
- 80How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 81I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 82To install the printer driver easily using a tool. (Linux)
- 83Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 84I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 85A security warning appears when accessing Web Based Management via HTTPS.
- 86Configure and use the Scan Key Tool (Linux)
- 87Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 88Important points for specifying the scan area (Linux)
- 89I cannot print using my Brother machine on a wired network (Windows/macOS)
- 90Discover the MAC address of the Brother network card
- 91Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 92Out of Memory
- 93Where can I download Brother iPrint&Scan application for Mac?
- 94The downloaded driver's name is different from my machine's name. (Linux)
- 95The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 96I installed scan-key-tool, but it does not work. (Linux)
- 97I am unable to print from a client PC to a printer on a print server. (Linux)
- 98In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 99Where can I find my Brother machine's serial number?
- 100Uninstall the Brother Software and Drivers (Windows)