FAQs & Troubleshooting
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136 Results
- 1I cannot print using my Brother machine on a wireless network (Windows)
- 2I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 3What is Brother iPrint&Scan?
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5Jam E Rear
- 6Jam MP Tray
- 7Jam B Inside
- 8The printer status is Offline or Paused.
- 9I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 10Jam F OP Tray
- 11Jam C Inside
- 12Jam A Tray 1 / Tray 2 / Tray 3 / Tray 4
- 13Delete print jobs from the print queue.
- 14Can I print from or scan to Android™ Smartphone?
- 15Replace Parts
- 16Output Tray Full
- 17The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 18Wrong Paper Size
- 19Unusable Device
- 20Print the Network Configuration Report
- 21I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 22Enable the Brother machine's network interface.
- 23Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 24Size Error
- 25Print Unable XX
- 26I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 27Jam D Duplex
- 28Is my Brother machine compatible with Windows Vista?
- 29No DX Tray
- 30Too Many Trays
- 31Insufficient Ink
- 32Storage Error
- 33Download a file from the "Downloads" section and save it to Windows 8 computer.
- 34Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 35Print a web page from iPrint&Scan when using an Android™ mobile device.
- 36How to identify your Operating System (OS).
- 37Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 38Change the printer driver settings (Windows/macOS)
- 39Small Paper
- 40Cover is Open
- 41Size Error DX
- 42Cooling Down
- 43My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 44I cannot print using my Brother machine on a wireless network (Mac)
- 45Waste Tank Full
- 46Cartridge Alert
- 47Paper Low Tray 1 / Tray 2 / Tray 3 / Tray 4
- 48Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 49Can third party ink be used to refill the ink cartridges?
- 50I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)