FAQs & Troubleshooting
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216 Results
- 51What is Distinctive Ring and how do I program it?
- 52How do I program the date and time?
- 53Can I print from DOS applications?
- 54What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 55I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 56When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 57The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 58To install the printer driver easily using a tool. (Linux)
- 59I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 60I cannot use the Network PC-FAX function from Mac OS® X. What should I do?
- 61How can I re-install the drivers?
- 62When I connect two Brother products to one PC which is using a USB and parallel cable, I can't scan via the parallel cable. Why?
- 63I cannot install the driver when using the Driver Install Tool. (Linux)
- 64The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 65Change the printer driver settings (Windows/macOS)
- 66Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 67When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
- 68I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 69Scan a document using "Scanner and Camera Wizard" in Windows XP
- 70Scan a document from a Windows XP application
- 71The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 72Can I confirm that the FAX was sent correctly?
- 73I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 74I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 75When trying to print from Mac OS® X the print queue is stopped.
- 76How do I install the Optional Tray Module?
- 77I'm using Windows® NT4/ 2000 and Windows® XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 78Replace the toner cartridge.
- 79I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 80Check the IP addresses of your PC and the Brother machine
- 81The keys on the control panel do not respond.
- 82The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 83Why are my sent faxes always received with a black vertical line down the page?
- 84The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 85Where is the full User's Guide? I can't find enough information in the paper manual.
- 86Paper size settings are unavailable when I print from OpenOffice (Linux)
- 87I want to print using CUPS while keeping SELinux enabled. (Linux)
- 88Open the Control Panel (For Windows)
- 89The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 90What is the Network Shared printing?
- 91I am sharing my Brother machine. I can print but cannot scan.
- 92I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 93I'm using Windows® XP Professional x64 Edition. I'm unable to scan using the Brother TWAIN Driver with a parallel connection after changing the user account using the "Switch User" option. What can I do?
- 94Scan a document in Mac OS X 10.6.
- 95The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 96When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 97Why doesn't the machine answer when receiving a call?
- 98Can I reduce the size of a received fax on this machine?
- 99When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 100What does "MACHINE ERROR XX" mean?