FAQs & Troubleshooting
![]() |
Popular |
344 Results
- 51What is Brother iPrint&Scan?
- 52How to identify your Operating System (OS).
- 53Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 54Ghosting images
- 55I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 56Drum End Soon
- 57Paper is Jammed in the MP tray
- 58Set up your Brother machine on a wireless network.
- 59How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 60Load Paper in the Multi‑purpose Tray (MP Tray)
- 61I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 62Print as a Poster (Windows)
- 63The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 64Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 65Print the Network Configuration Report
- 66I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 67Enable the Brother machine's network interface.
- 68Log Access Error or File Access Error
- 69Set the F/T Ring Time (Pseudo/Double-ring)
- 70Printing/ Scanning with a mobile device
- 71Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 72Toner Error
- 73Store Incoming Faxes in the Machine's Memory
- 74What is the recommended paper?
- 75Load and Print Labels Using the MP Tray
- 76Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 77Change the printer driver settings (Windows/macOS)
- 78Reset Your Brother Machine
- 79Can I print in monochrome if one of the color toners run out?
- 80Blank page or some colors are missing.
- 81I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 82Clean the Drum Unit
- 83My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 84Clean the Machine
- 85(Video) Update the Driver or Firmware for your Brother machine
- 86No Paper MP
- 87Wrinkled printout
- 88White spots
- 89What is the default password for my Brother machine?
- 90I cannot save a file downloaded from the Brother support website (For Windows)
- 91Choose the Correct Receive Mode
- 92Vertical colored streaks or bands appear on the page
- 93Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 94Use voice mail on the same line as my Brother machine.
- 95Forward Incoming Faxes to Another Machine
- 96Delete print jobs from the print queue.
- 97Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 98Reduce Toner Consumption
- 99Clean the Corona Wires
- 100Load Documents in the Automatic Document Feeder (ADF)