FAQs & Troubleshooting
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298 Results
- 101I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 102Scan from the Brother iPrint&Scan application using Windows Phone.
- 103Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 104Manual Feed
- 105White spots or black spots at 1.5 in. (39 mm) intervals or random spots
- 106Envelope creases
- 107Install the optional lower tray
- 108I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 109Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 110I cannot find some option in the Printing preferences. (For Windows)
- 111The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 112Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 113I don't think I got the full yield from my high-yield toner cartridge, but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 114Scan Unable xx
- 115Wrong Paper Size
- 116Drum Error (Drum!)
- 117White lines, bands or ribbing across the page
- 118Faint
- 119What is the BRAdmin Professional software used for?
- 120Print on labels and envelopes from the MP tray.
- 121Ghost
- 122All black
- 123How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 124The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 125Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 126I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 127I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 128Drum Stop
- 129Scan and save a document in PDF format for Macintosh (Scan to File)
- 130What is the recommended paper?
- 131I am sharing my Brother machine. I can print but cannot scan.
- 132The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 133The print speed is slow.
- 134Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 135Make my copied images lighter or darker.
- 136I can print but cannot scan via network. (For Windows)
- 137Scan and save a document in PDF format for Windows (Scan to File)
- 138Set the Brother machine to prevent public access to certain features
- 139What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 140No Paper
- 141Unusable Device
- 142"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 143Open the Status Monitor
- 144Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 145Scan a document in Mac OS X 10.6.
- 146I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 147Size Error DX
- 148When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
- 149Install extra memory
- 150I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)