FAQs & Troubleshooting
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311 Results
- 151I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 152Large characters are printed incorrectly. (Linux)
- 153Windows 10 Support Information
- 154I cannot print from my computer via USB.
- 155The message "DR Mode in Use" is displayed on my Brother machine. What is this message and how do I clear it?
- 156I can print but cannot scan via network. (For Mac)
- 157I can print but cannot scan via network. (For Windows)
- 158My machine does regular cleaning cycles in the night. How can I correct this?
- 159My Brother machine has no power. What can I do?
- 160"Unable to..." message appearing on the LCD. What does it mean and how do I clear it?
- 161I am using the control panel to manually set the IP address of the Brother machine. When I submit the settings and select the "Factory Reset" option to activate the settings, the Brother machine resets itself as normal. But when I print a configuration page, I see that the Brother machine is not using the IP address I entered. Instead it's using a DHCP based address or an APIPA based address. Why is this happening?
- 162How do I print the received faxes that are stored in memory? (Fax Storage)
- 163Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 164Uninstall the drivers. (Mac OS X 10.5)
- 165The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 166Uninstall the drivers (Windows)
- 167I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 168The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 169Wireless setup is requesting a WPS PIN to complete the setup
- 170I cannot scan when using SELinux (Security-Enhanced Linux)
- 171I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 172When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 173When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 174Command List of brscan. (Linux)
- 175Delete a network scanner entry. (Linux)
- 176Uninstall the scanner driver. (Linux)
- 177Send a fax using PC-FAX with LPD/LPRng (Linux)
- 178Check the firmware version.
- 179Install the built-in drivers (For Windows 8 and Windows 10)
- 180The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 181The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 182The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 183What is the Network Shared printing?
- 184Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 185The edge of glossy paper is smudged.
- 186My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 187Verify if the Brother machine has a dial tone
- 188Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 189How do I set a password on my Brother network card?
- 190"Near Empty [Color]" is appearing on my Brother machine's LCD? What does it mean and how do I clear it?
- 191How do I set up a group for broadcasting faxes?
- 192When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 193Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 194Scan a document using "Scanner and Camera Wizard" in Windows XP
- 195Scan a document in Windows 8 and Windows 10.
- 196Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 197"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 198When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 199When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 200After I installed Sun JavaVM, some applications will not work correctly.