FAQs & Troubleshooting
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- 1What type of barcodes can be printed with the P-touch machine?
- 2Where can I find my Brother printer's serial number?
- 3How do I create name badges by joining "First Name" and "Last Name" fields together?
- 4How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 5Printing is not possible. (USB connection)
- 6The tape does not cut well.
- 7The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 8How do I change the size of characters?
- 9How do I type an uppercase letter?
- 10How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 11How do I print vertically?
- 12How do I reset the machine to the default settings?
- 13How to calibrate a printed label.
- 14How do I adjust the tape margin?
- 15How to identify your Operating System (OS) for Windows or Mac
- 16The tape got jammed or stuck in the printer.
- 17The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 18How do I clear the display?
- 19How do I type symbols?
- 20How do I create multiple blocks?
- 21How to delete the registry information and files related to the printer driver
- 22When I press the print key, the power turns off.
- 23Why is the label cut off in the middle of the text when I press the cutter lever?
- 24How do I change the length of the label?
- 25How to use the Sequential Numbering function
- 26I pressed the Code key, but I did not get Code function.
- 27I connected multiple printers of the same model to one computer but can only print from one of them.
- 28How to open the Devices and Printers window
- 29How do I uninstall the printer driver?
- 30How do I print multiple lines and how many lines can I print?
- 31How do I make a label with a barcode?
- 32What is the difference between the Auto Format command and the Apply Layout Style command?
- 33How to use a 9/64" (3.5 mm) wide tape
- 34How do I change the style of the character in the middle of the line?
- 35How do I frame a text when the Label Type mode is set to ROTATE, R & REP. , PORT, PANEL or FLAG?
- 36I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 37How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 38I connected the P-touch to the computer using the enclosed USB cable as instructed by the driver setup, but the installation does not continue.
- 39I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 40Can I directly operate my printer from a self-developed application software and print a label?
- 41When I try to use the database function, an application error occurs.
- 42The fabric tape became detached after washing.
- 43The top and base layers of the laminated tape are misaligned.
- 44When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 45Why does my machine display "Check Battery!" when I press the print key?
- 46Why doesn't my machine turn on when Power key is pressed?
- 47Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 48Why does my machine display "TEXT TOO LONG!" when I press the print key?
- 49Why does my machine display "CUTTER ERROR!"?
- 50I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?