FAQs & Troubleshooting
![]() |
Popular |
18 Results
- 1How do I print a two-line label?
- 2How do I clear the display?
- 3How can I eliminate the wastage of excess tape?
- 4How do I print vertically?
- 5Why does my unit turn off when I press print?
- 6How do I insert a symbol into my text?
- 7The tape does not feed properly or the tape gets stuck inside the machine.
- 8Can my printer use TZ/TZe tapes?
- 9The top and base layers of the laminated tape are misaligned.
- 10My machine does not print.
- 11Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 12Whenever I print, the label does not feed out of the machine and the label contains part of the previous label. How can I correct this?
- 13The tape got jammed or stuck in the printer.
- 14How do I remove the backing from the labels?
- 15The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 16When my label prints, the characters are horizontally compressed and not shaped correctly, why?
- 17Why do I get an "ERR" message when I try to change my size?
- 18What does the error message "CHR SIZE AUTO?" on the display mean?