FAQs & Troubleshooting
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- 1How do I change the size of the characters?
- 2How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 3How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 4When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 5The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9How do I eliminate the excess tape that is produced prior to every label printed?
- 10The driver downloaded from the website cannot be installed.
- 11Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 14I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 15Can my printer use TZ/TZe tapes?
- 16The tape got jammed or stuck in the printer.
- 17My label is not cut automatically after printed.
- 18How do I clear the display?
- 19I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 20I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 21When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 22Where can I find my Brother printer's serial number?
- 23How do I stop printing immediately?
- 24How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 25How to use a 9/64" (3.5 mm) wide tape
- 26The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 27How to identify your Operating System (OS) for Windows or Mac
- 28I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 29My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 30Printing is not possible. (USB connection)
- 31How to open the Devices and Printers window
- 32The fabric tape became detached after washing.
- 33How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 34How do I print vertically?
- 35I can no longer print from my computer, even though I was able to print previously.
- 36I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 37P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 38How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 39How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 40How to delete the registry information and files related to the printer driver
- 41How do I type symbols?
- 42How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 43How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 44The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 45Why will the battery not charge?
- 46(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 47How do I uninstall the printer driver?
- 48What type of fonts can I use?
- 49What is the difference between the Auto Format command and the Apply Layout Style command?
- 50When I try to use the database function, an application error occurs.