FAQs & Troubleshooting
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90 Results
- 1When I press the print key, the power turns off.
- 2My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 3How do I change the size of the characters?
- 4The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)
- 5(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6I cannot save a file downloaded from the Brother support website (For Windows)
- 7How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 8Printing is not possible. (USB connection)
- 9How do I type an uppercase letter?
- 10When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 11How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 12What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 13When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 14How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 15How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 16Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 17How to open the Devices and Printers window
- 18Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 19I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 20How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 21The tape got jammed or stuck in the printer.
- 22How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 23How to identify your Operating System (OS) for Windows or Mac
- 24The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 25How do I print vertically?
- 26How to use the Numbering function (P-touch Editor 5.x for Windows)
- 27How do I reset the machine to the default settings?
- 28P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 29Can my printer use TZ/TZe tapes?
- 30Can I directly operate my printer from a self-developed application software and print a label?
- 31How do I uninstall the printer driver?
- 32(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 33How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 34I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 35(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 36How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 37The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 38Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 39How to delete the registry information and files related to the printer driver
- 40How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 41How do I type accented characters?
- 42The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 43The top and base layers of the laminated tape are misaligned.
- 44What is the difference between the Auto Format command and the Apply Layout Style command?
- 45How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 46Why doesn't my machine turn on when Power key is pressed?
- 47The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 48I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 49I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 50Where can I find my Brother printer's serial number?