FAQs & Troubleshooting
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93 Results
- 1Clean the Sensors
- 2Load a Plastic Card
- 3Scanning and Other Problems
- 4Load Documents
- 5Reset the Usage Counters
- 6How to identify your Operating System (OS).
- 7Check your machine's IP Address or Node Name
- 8Load Documents Longer than Standard Size
- 9Access Web Based Management
- 10Your Scanner Cannot Be Detected on the Network During Installation
- 11Set up a Scan to Network Profile
- 12Load Business Cards
- 13What is Brother iPrint&Scan?
- 14Register an Email Address Using Remote Setup
- 15Load Standard Size Documents
- 16Replace the Separation Pad
- 17Document Jam
- 18Save Scanned Documents on Your Computer
- 19Your Brother Machine Cannot Scan over the Network
- 20Set up your Brother machine on a wireless network.
- 21Replace the Pick Up Roller
- 22Reset Your Brother Machine
- 23I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 24I cannot save a file downloaded from the Brother support website (For Windows)
- 25What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 26Clean the Scanner and Rollers
- 27Error and Maintenance Messages
- 28Set Up the Brother Machine Using Remote Setup (Mac)
- 29Scan Using Apple Image Capture
- 30Wireless setup is requesting a WPS PIN to complete the setup
- 31Send an Email Securely
- 32Acceptable Documents
- 33Send Scanned Data to an Email Server
- 34Change the General Settings from the Control Panel
- 35If You Cannot Complete the Wireless Network Setup Configuration
- 36Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 37Set up a Brother machine and your mobile device on a wireless network
- 38Set up a Scan to FTP Profile
- 39Check the Serial Number
- 40Update the Driver or Firmware for your Brother machine
- 41Set up a Scan to SFTP Profile
- 42I cannot install Brother drivers on Debian 10 or later (Linux)
- 43Where can I download Brother iPrint&Scan application for Mac?
- 44Wireless LAN Error Codes
- 45Configure Date and Time Using Web Based Management
- 46Card Jam
- 47Manage Multiple Certificates
- 48Register an Email Address Using Web Based Management
- 49Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 50Use TX Verification Mail