FAQs & Troubleshooting
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- 1When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 4Where can I download the latest P-touch Editor for Mac?
- 5Where can I find my Brother printer's serial number?
- 6How do I change the size of characters?
- 7How do I print multiple lines and how many lines can I print?
- 8The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 9How do I transfer label or slip templates?
- 10Printing is not possible. (USB connection)
- 11How do I print vertically?
- 12My label is not cut automatically after printed.
- 13How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 14My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 15I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 16(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 17Can my printer use TZ/TZe tapes?
- 18P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 19How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 20How to identify your Operating System (OS) for Windows or Mac
- 21How do I type accented characters?
- 22Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 23How do I initialize and clear the printer to factory default settings?
- 24How do I create a small label?
- 25How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 26Which brands of Ni-MH rechargeable batteries do you recommend?
- 27How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 28I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 29The display remains blank after the power is turned on.
- 30Can I change the text settings line by line?
- 31How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 32How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 33I get an error message and cannot update the firmware. (Windows 10 or later)
- 34How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 35How do I make a label with a barcode?
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37How do I uninstall the printer driver?
- 38Printing is not possible. (P-touch Editor5.3 for Mac)
- 39I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 40How do I clear the current format settings and/or the text on the display?
- 41How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 42The fabric tape became detached after washing.
- 43How do I change the Language setting of the printer?
- 44I cannot print after updating the firmware or font data.
- 45The screen ‘locks’, or the printer does not respond normally.
- 46How do I eliminate the margin from the start or end of my label when printing?
- 47How do I change the style to italics?
- 48When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 49My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 50I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)