FAQs & Troubleshooting
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298 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4Can I print from or scan to Android™ Smartphone?
- 5What is Brother iPrint&Scan?
- 6Duplex (two-sided) scan
- 7A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 8When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10Scan and save a document in PDF format (Scan to File)
- 11Configure and use the Scan to OCR feature in Windows.
- 12I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14The printer status is Offline or Paused.
- 15The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 16When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 17Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 18I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 19I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 20Protect your Brother machine against unauthorised access over the network
- 21The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 22Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 23Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 24Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 25Tips for copy/scanning and preventing document jams
- 26Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 27When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
- 28I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 29How do I install additional memory?
- 30Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 31What can happen if the wrong paper is used in your machine.
- 32When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 33Cannot print after a Windows 10 update (June 2020)
- 34I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 35Download a file from the "Downloads" section and save it to Windows 8 computer.
- 36I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 37Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 38Is my Brother machine compatible with Windows Vista?
- 39What is the recommended paper?
- 40I cannot install Brother drivers on Debian 10 or later (Linux)
- 41Command List of brscan. (Linux)
- 42I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 43Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 44Can I print on transparencies e.g. for overhead projectors?
- 45Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 46Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 47Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 48I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 49Adjust color settings by using the custom setting in the printer driver
- 50I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?