FAQs & Troubleshooting
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304 Results
- 1(Video) Load A4/Letter paper
- 2Paper is Jammed inside the Machine
- 3Replace Drum
- 4(Video) Replace the Toner Cartridge
- 5Paper is Jammed in the 2-sided Tray
- 6I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Easy Scan to E-mail
- 10Print on Both Sides of the Paper (Windows®)
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12What is Brother iPrint&Scan?
- 13Send or Receive an Email Securely Using SSL TLS
- 14Paper is Jammed in the Paper Tray
- 15Use Universal Print (Windows)
- 16Paper is Jammed in the Back of the Machine
- 17Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 19Print as a Poster (Windows®)
- 20(Video) Connect telephone line and power cords
- 21Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 22(Video) Unpack your Brother machine
- 23When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 24Paper is Jammed in the MP tray
- 25Command List of brscan. (Linux)
- 26I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 27I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 28What is Brother Web Connect?
- 29I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 30I cannot install Brother drivers on Debian 10 or later (Linux)
- 31What driver package format is supported by my Linux distribution?
- 32Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 33(Video) Set up your Brother machine
- 34Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 35Scan from the Brother iPrint&Scan application using Windows Phone.
- 36Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 37How to identify your Operating System (OS).
- 38What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 39Toner Low or Prepare New Toner Cartridge
- 40Reset the Drum Counter
- 41Print on Both Sides of the Paper (Macintosh)
- 42Change the printer driver settings (Windows/macOS)
- 43The printer status is Offline or Paused.
- 44Document Jam
- 45Curled or wavy
- 46What is Storage PC Print Data using Active Directory®? (Windows)
- 47"Offline" appears on the Status Monitor.
- 48I cannot find some option in the Printing preferences. (For Windows)
- 49Faint
- 50Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)