FAQs & Troubleshooting
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159 Results
- 106/19/2024I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 208/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 306/27/2023I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 406/27/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 506/01/2023Delete print jobs from the print queue.
- 605/16/2023I cannot print from my computer via USB.
- 703/27/2023Change the printer driver settings (Windows/macOS)
- 803/27/2023The printer status is Offline or Paused.
- 902/15/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1012/19/2022Can third party ink be used to refill the ink cartridges?
- 1112/13/2022How to identify your Operating System (OS).
- 1211/16/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 1311/15/2022Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 1411/07/2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 1510/31/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 1610/17/2022Send a fax using PC-FAX with LPD/LPRng (Linux)
- 1710/04/2022Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed new ink cartridges?
- 1809/06/2022Configure and use PC-FAX (CUPS) (Linux)
- 1908/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2008/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2108/08/2022The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 2207/20/2022Uninstall the drivers. (Mac OS X 10.5)
- 2306/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 2405/24/2022I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 2505/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2604/20/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 2704/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 2803/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 2911/10/2021Open the Control Panel (For Windows)
- 3010/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 3109/30/2021Uninstall the drivers (Windows)
- 3207/16/2020Cannot print after a Windows 10 update (June 2020)
- 3307/06/2020What driver package format is supported by my Linux distribution?
- 3406/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 3501/06/2020When I print images, the quality is not good (Linux)
- 3612/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 3712/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 3811/27/2019Print command (LPR) (Linux)
- 3911/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 4010/29/2019Pre-Required Procedures (Linux)
- 4110/29/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 4210/29/2019Large characters are printed incorrectly. (Linux)
- 4310/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 4410/23/2019To install the printer driver easily using a tool. (Linux)
- 4506/14/2019Windows 10 Support Information
- 4606/12/2019Uninstall printer drivers (Linux)
- 4701/30/2019Print command (cupswrapper) (Linux)
- 4801/29/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 4901/24/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 5001/24/2019All print jobs are aborted and nothing is printed. (Linux)