FAQs & Troubleshooting
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43 Results
- 1Load paper into my Brother machine's paper tray.
- 2How do I change the number of times my Brother machine rings before it answers?
- 3Can I use voice mail service on the same line as my Brother machine?
- 4How do I connect an External Telephone?
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6Can I confirm that the FAX was sent correctly?
- 7Use my Brother machine to make copies.
- 8How do I improve the copy or fax quality?
- 9How can I clear the "PAPER JAM" error message?
- 10Can I reduce the size of a received fax on this machine?
- 11What is Distinctive Ring and how do I program it?
- 12The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
- 13How can I clear the "Check Original " error message?
- 14Can I print from and scan to iPhone, iPod touch and iPad?
- 15I'm using MagicJack and am having problems sending or receiving faxes.
- 16How does the "FAX/TEL" Mode work?
- 17I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 18My FAX/MFC will not Dial. Why?
- 19Can I print from or scan to Android™ Smartphone?
- 20How do I program the date and time?
- 21Set up an answering machine (TAD) to work on the same line as the fax.
- 22Can I connect my External Answering Device in another room and still receive faxes?
- 23What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 24How do I know which receive mode to select?
- 25How to clear "Cooling Down" Error?
- 26What does "MACHINE ERROR XX" mean?
- 27Send a fax
- 28Can I print a report that will show a listing of faxes I sent and received?
- 29Do I need a telephone line to send and receive faxes with my Brother machine?
- 30I am using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
- 31How do I replace the ribbon?
- 32I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 33Send the same fax to multiple numbers at once. (Broadcasting)
- 34I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 35What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 36What does "COMM.ERROR" on the LCD display mean?
- 37I am experiencing problems sending a fax, what can I do?
- 38I'm using Voice Over Internet Protocol (VoIP) and am having problems receiving faxes.
- 39My Brother machine has no power.
- 40Why can't I copy or send? All the keys just beep 3 times.
- 41I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 42I have my fax machine set in the External Telephone Answering Device(TAD MODE), and have my Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 43How do I print the received faxes that are stored in memory? (Fax Storage)