FAQs & Troubleshooting
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- 1Print a list of the One Touch numbers, Speed Dial numbers, and Groups that are stored on my Brother machine.
- 2Load paper into my Brother machine's paper tray.
- 3My Brother machine has no dial tone. What can I do?
- 4How can I clear the "PAPER JAM" error message?
- 5How does the "FAX/TEL" Mode work?
- 6How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 7How do I change the number of times my Brother machine rings before it answers?
- 8What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 9Use my Brother machine to make copies.
- 10"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 11What is Distinctive Ring and how do I program it?
- 12Can I use voice mail service on the same line as my Brother machine?
- 13My Brother machine has no power.
- 14How do I connect an External Telephone?
- 15Can I connect my External Answering Device in another room and still receive faxes?
- 16How do I improve the copy or fax quality?
- 17My FAX/MFC will not Dial. Why?
- 18How do I print the received faxes that are stored in memory? (Fax Storage)
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 20My machine is displaying the WRONG OPERATION error.
- 21Storing One Touch and Speed Dial numbers on my Brother machine for easy dialing
- 22Can I confirm that the FAX was sent correctly?
- 23I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 24Can I print a report that will show a listing of faxes I sent and received?
- 25How do I program the date and time?
- 26What does "NG" on the Transmission Verification Report mean?
- 27Receive faxes when the Brother machine is in Manual Mode.
- 28How do I clear the message "Check Paper" from the display?
- 29Send the same fax to multiple numbers at once. (Broadcasting)
- 30What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 31Can I print from and scan to iPhone, iPod touch and iPad?
- 32Set up an answering machine (TAD) to work on the same line as the fax.
- 33Why can't I copy or send? All the keys just beep 3 times.
- 34Can I print from or scan to Android™ Smartphone?
- 35Set up a Group for Broadcasting faxes.
- 36How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 37I am experiencing problems receiving faxes. What can I do?
- 38Why are my sent faxes always received with a black vertical line down the page?
- 39When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 40FAX Receive Setup Assistant
- 41I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 42I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 43I am experiencing problems sending a fax, what can I do?
- 44Vertical streaks appear in my copies.
- 45I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 46I'm having problems sending a fax overseas.
- 47Do I need a telephone line to send and receive faxes with my Brother machine?
- 48Can I program my Brother machine to forward the faxes I receive to another location?
- 49How do I know which receive mode to select?
- 50When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?