FAQs & Troubleshooting
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70 Results
- 109/23/2020How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 204/10/2018How to set up the cap frame. [Video instructions]
- 304/10/2018How to set up the cap frame driver. [Video instructions]
- 405/09/2017How do I thread the machine? (Threading the upper thread)
- 502/16/2017When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 607/29/2016When thread got tangled
- 707/29/2016Stabilizers (Backing)
- 810/19/2015Why does the upper thread keep breaking?
- 910/19/2015Maintenance (Oiling the machine)
- 1010/19/2015Maintenance (Cleaning the bobbin case)
- 1110/19/2015How do I install the bobbin wound with thread
- 1210/16/2015Place a spool of thread on a spool pin
- 1310/16/2015Embroidery
- 1410/16/2015Hooping the Fabric
- 1508/10/2015Fabric/stabilizer compatibility chart
- 1606/16/2014How do I thread the needle. [Video instructions]
- 1706/16/2014How do I thread my machine (Threading the upper thread). [Video instructions]
- 1801/24/2014What is the Switch Spool function and how do I use it?
- 1901/24/2014When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the PR series?
- 2004/07/2009How do I confirm Windows98SE?
- 2103/04/2009How do I create a space between characters?
- 2203/04/2009"USB media is not loaded. Load USB media." message appearing on the LCD. What does it mean and how do I clear it?
- 2303/04/2009"USB media error." message appearing on the LCD. What does it mean and how do I clear it?
- 2403/04/2009"The USB media was changed. Do not change the USB media while it is being read." message appearing on the LCD. What does it mean and how do I clear it?
- 2503/04/2009"The USB media is write-protected so the data cannot be saved. Cancel the write-protection before trying to save the data." message appearing on the LCD. What does it mean and how do I clear it?
- 2603/04/2009"The USB media is write-protected so the data cannot be deleted. Cancel the write-protection before trying to delete the data." message appearing on the LCD. What does it mean and how do I clear it?
- 2703/04/2009"Pattern will not fit. Please delete another pattern." message appearing on the LCD. What does it mean and how do I clear it?
- 2803/04/2009"Not enough space. Delete some patterns or use a different USB media." message appearing on the LCD. What does it mean and how do I clear it?
- 2903/04/2009"Needle threader error." message appearing on the LCD.
- 3003/04/2009"Delete error." message appearing on the LCD. What does it mean and how do I clear it?
- 3103/04/2009"Area over." message appearing on the LCD. What does it mean and how do I clear it?
- 3203/04/2009"Impossible to reserve this needle." message appearing on the LCD. What does it mean and how do I clear it?
- 3303/04/2009"The thread number is invalid." message appearing on the LCD. What does it mean and how do I clear it?
- 3403/04/2009"Needle threader is in threading position." message appearing on the LCD. What does it mean and how do I clear it?
- 3503/04/2009"Impossible to set the start & the end points." message appearing on the LCD. What does it mean and how do I clear it?
- 3603/04/2009"Impossible to add any more character." message appearing on the LCD. What does it mean and how do I clear it?
- 3703/04/2009"This file cannot be used." message appearing on the LCD. What does it mean and how do I clear it?
- 3803/04/2009"Unknown data format." message appearing on the LCD. What does it mean and how do I clear it?
- 3903/04/2009"Change to the big frame." message appearing on the LCD. What does it mean and how do I clear it?
- 4003/04/2009"The selected embroidery pattern exceeds size of the frame." message appearing on the LCD. What does it mean and how do I clear it?
- 4103/04/2009"Characters cannot be aligned." message appearing on the LCD. What does it mean and how do I clear it?
- 4203/04/2009"Too many colors." message appearing on the LCD. What does it mean and how do I clear it?
- 4303/04/2009"Maximum number of patterns have been combined." message appearing on the LCD. What does it mean and how do I clear it?
- 4403/04/2009"Pattern is too large." message appearing on the LCD. What does it mean and how do I clear it?
- 4503/04/2009"This pattern contains too much data to be stored." message appearing on the LCD. What does it mean and how do I clear it?
- 4603/04/2009"There is no embroidery card in card slot. Insert an embroidery card." message appearing on the LCD. What does it mean and how do I clear it?
- 4703/04/2009"This embroidery card cannot be used." message appearing on the LCD. What does it mean and how do I clear it?
- 4803/04/2009"Embroidery card read error." message appearing on the LCD. What does it mean and how do I clear it?
- 4903/04/2009"Pocket read error." message appearing on the LCD. What does it mean and how do I clear it?
- 5003/04/2009"USB read error." message appearing on the LCD. What does it mean and how do I clear it?