FAQs & Troubleshooting
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- 1List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 2About Blade Extension, Cutting Pressure and Mat
- 3Downloading Optional Design Pattern Collection
- 4Mat and Cutting Blade Combinations
- 5Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 6Adjusting the Blade Extension
- 7Mat and Material Combinations
- 8List of Error Messages for CanvasWorkspace (Others)
- 9List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 10The material to be cut/drawn or original to be scanned peels off during cutting/scanning.
- 11The mat or the material catches on a feed roller during cutting/drawing.
- 12Can I create the cutting data for ScanNCut from the image data?
- 13How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 14Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 15Can I create the cutting data for ScanNCut from vector graphics data?
- 16N11001 appears on the computer screen.
- 17E11008 appears on the computer screen.
- 18How to create an account for CanvasWorkspace
- 19E00011 appears on the computer screen.
- 20FC1 files on USB flash drives of optional patterns cannot be imported into CanvasWorkspace.
- 21What should I do if the scanned and cut positions are misaligned?
- 22Preparation of Craft Paper / Fabric
- 23The mat is fed in at an angle and is not fed during cutting / drawing.
- 24“The entered text cannot be used.“ appears on the computer screen.
- 25Can multiple sheets of material be overlapped and attached to the mat?
- 26E00005 appears on the computer screen.
- 27Replacing the Blade
- 28E01002 appears on the computer screen.
- 29How to trace the inside edge of the image on Enhanced Image Tracing function. [Video]
- 30ErrS09 appears on the computer screen.
- 31What is the Difference between "Pen Holder", "Universal Pen Holder" and "Small Barrel Pan Holder"?
- 32Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 33"Please register your machine." appears on the computer screen.
- 34When I created a cutting data scanning my illustration, some areas were not converted to the cutting lines.
- 35I adjust the blade extension and the cut pressure to the setting described in the Quick Reference Guide. But the result of cutting the material was not good.
- 36The 12" × 24" (305 mm × 610 mm) mat cannot be used with scanning function.
- 37Scanning a Background Image (Background Scanning).
- 38Care and Maintenance (Cleaning the Mat)
- 39ErrS06 appears on the computer screen.
- 40E11006 appears on the computer screen.
- 41The Calligraphy Font in the USB Flash Drive is Not Displayed
- 42There are deep cuts completely through the mat.
- 43Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 44ErrS52 appears on the computer screen.
- 45ErrS12 appears on the computer screen.
- 46ErrS08 appears on the computer screen.
- 47ErrS07 appears on the computer screen.
- 48E00003 appears on the computer screen.
- 49How to use Enhanced Image Tracing function. [Video]
- 50Universal Pen Holder [Video]