FAQs & Troubleshooting
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323 Results
- 1About Blade Extension, Cutting Pressure and Mat
- 2Downloading Optional Design Pattern Collection
- 3Mat and Material Combinations
- 4Adjusting the Blade Extension
- 5Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 6Mat and Cutting Blade Combinations
- 7How do I Create the Cutting Data (Scan to Cut Data) ?
- 8The mat is fed in at an angle and is not fed during cutting / drawing.
- 9List of Error Messages for CanvasWorkspace (Others)
- 10Can I create the cutting data for ScanNCut from the image data?
- 11List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 12ErrS10 appears on the computer screen.
- 13What type of data can my ScanNCut machine be used?
- 14Replacement Criteria
- 15Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 16What type of cut files and projects containing cut data other than built-in patterns are available?
- 17How to use Enhanced Image Tracing function. [Video]
- 18The material to be cut/drawn or original to be scanned peels off during cutting/scanning.
- 19The mat or the material catches on a feed roller during cutting/drawing.
- 20How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 21Can I create the cutting data for ScanNCut from vector graphics data?
- 22Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 23What should I do if I change the size (enlarge/reduce) of the Disney Pattern downloaded?
- 24How to Use the Printable Sticker Function on CanvasWorkspace for PC [Video]
- 25E03002 appears on the computer screen.
- 26Can different types of material be attached to the same mat for cutting?
- 27What should I do if the scanned and cut positions are misaligned?
- 28The machine is turned off (Auto Shut Down).
- 29ErrS08 appears on the computer screen.
- 30E02005 appears on the computer screen.
- 31Can rough material be cut?
- 32How to Use the Rhinestone Function on CanvasWorkspace for PC [Video]
- 33List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 34How to create an account for CanvasWorkspace
- 35If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 36ErrS07 appears on the computer screen.
- 37How to Activate a Pattern Collection on CanvasWorkspace for PC [Video]
- 38E94001 appears on the computer screen.
- 39E10004 appears on the computer screen.
- 40How to hide the adjustment lines and view the tracing area on Enhanced Image Tracing function. [Video]
- 41Pattern Collection activation on CanvasWorkspace(Web). [Video]
- 42About CanvasWorkspace
- 43“The entered text cannot be used.“ appears on the computer screen.
- 44ErrS25 appears on the computer screen.
- 45Can multiple sheets of material be overlapped and attached to the mat?
- 46Support OS Information for CanvasWorkspace
- 47Line Embossing
- 48Important Notice for using the Foil Transfer Starter Kit
- 49The Calligraphy Font in the USB Flash Drive is Not Displayed
- 50I cannot transfer the created/edited data to CanvasWorkspace (Web) or the machine wirelessly. What should I do?