FAQs & Troubleshooting
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20 Results
- 104/23/2020Can PE-DESIGNs work with all versions of Windows?
- 202/16/2017When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 306/13/2016Why do I receive the Warning Message "Please change direction of sewing Region"?
- 406/09/2016I've written the pattern onto the original card and selected it on the sewing machine, but I can't change the sewing position.
- 503/31/2016Is the stitch count recalculated in the program when a design is changed from its original size?
- 603/31/2016Machine displays a "This pattern cannot be used since it exceeds the data capacity" Error Message. In Layout & Editing of PE-Design Ver5 (Ver.4), I properly selected 160 x 260mm hoop size that can be used with NV1500/NV1500D, however I received this error message when I selected the pattern on the machine.
- 701/24/2014I receive an error message "No Card Writer Module Is Connected. Please Connect Card Writer Module" when I try to open Design Center or Layout & Editing?
- 801/24/2014In the Design Center, I tried to set the thread color and sew type. When clicking the enclosed region where I want to apply the sewing attributes, the sewing attributes were also applied to other regions wrongly.
- 901/24/2014When an original card is inserted into the machine, the message "This embroidery card cannot be used." appears, and embroidering is not possible.
- 1005/08/2009Since multiple objects are overlapped or complicated, I cannot select desired object even though I put the mouse cursor on and click the object that I want to edit.
- 1102/26/2009The designs of my Brother Embroidery Cards could be erased if I load them into the computer?
- 1202/26/2009When I need to open an image file that will be converted into the embroidery pattern in Design Center, should the original image be in color or does it need to be black and white?
- 1302/26/2009I am trying to open designs that I have downloaded from the Internet or from a disk. When I try to open them in Layout & Editing, it gives an error message "unexpected file format".
- 1402/26/2009I tried to import a "*.DST" file, but the thread colors became nonsense.
- 1502/26/2009Why can't I import some embroidery files correctly?
- 1602/26/2009I got a "*.PES" file from a friend, but the characters (TTF) in the pattern are different from the characters my friend used in the pattern.
- 1702/26/2009What is the maximum number of stitches that can be entered on an original card?
- 1802/26/2009Why can't I select the 110 mm x 110 mm Design Page Size?
- 1902/26/2009Why doesn't PE-DESIGN run properly on a Macintosh Virtual PC system?
- 2002/25/2009Do you have a PE-Design for Mac?