FAQs & Troubleshooting
![]() |
Popular |
141 Results
- 1Where do I put the oil in my machine?
- 2When thread got tangled.
- 3How to use the Multi-purpose Screwdriver.
- 4How to use the Narrow Hemmer Foot. (Optional accessory : SA126 / F002N, SA127 / F003N) [Video instructions]
- 5How do I manually thread my machine?
- 6The stitch patterns cannot be selected.
- 7Place a spool of thread on a spool pin.
- 8Why does the lower thread keep breaking?
- 9How to use the Adjustable Zipper and Piping Foot. (Optional accessory : SA161 / F036N) [Video instructions]
- 10How do I thread my machine using the Automatic Threading Button?
- 11How to use the Ruffler Foot. (Optional accessory : SA565/ F078) [Video instructions]
- 12How to use the Binding Foot. (Optional accessory : SA109 / F014N) [Video instructions]
- 13How to use the Open Toe Foot. (Optional accessory : SA186 / F060, SA146 / F026N, SA147 / F027N) [Video instructions]
- 14How do I create a space between characters?
- 15How to use the Side Cutter. (Optional accessory : SA177 / F054) [Video instructions]
- 16How to use the Picot Foot. (Optional accessory : SA164 / F039N, SA149 / F029N) [Video instructions]
- 17How to use the Edge Joining Foot. (Optional accessory : SA184 / F056) [Video instructions]
- 18The thread tension is incorrect.
- 19Can I get some movies or illustrations on the machine LCD to get how to thread the machine, change presser feet, wind the bobbin, etc?
- 20"Preventive maintenance is recommended" appears on the LCD.
- 21"The bobbin winder safety device has activated. Is the thread tangled?" message appearing on the LCD. What does it mean and how do I clear it?
- 22"Data volume is too large for this pattern." message appearing on the LCD. What does it mean and how do I clear it?
- 23How do I use a prewound bobbin?
- 24Fabric and Thread
- 25How to use the Concealed Zipper Foot. (Optional accessory : SA102/F080) [Video instructions]
- 26How to use the Bi-level Foot. (Optional accessory : SA103/F081, SA104/F082) [Video instructions]
- 27How to use the Pin Tuck Foot. (Optional accessory : SA179 / F058, F059, SA162 / F037N) [Video instructions]
- 28How to use the Clear-view Foot. (Optional accessory : SA145 / F023N, SA144 / F022N) [Video instructions]
- 29How to use the Braiding Foot. (Optional accessory : SA141 / F021N) [Video instructions]
- 30How to use the Concealed Zipper Foot. (Optional accessory : SA128 / F004N) [Video instructions]
- 31"USB media error" message appearing on the LCD. What does it mean and how do I clear it?
- 32When I sew an embroidery pattern design exported as DST format in PE-DESIGN, how do I specify whether or not the jump stitches are cut on the embroidery machine of the Innov-is series?
- 33How to clean the bobbin case(pink marking or no marking) when using a prewound bobbin.
- 34When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 35Combination of fabric, thread and needle
- 36How do I thread my machine for use with the twin needle option?
- 37"OK to automatically lower the presser foot?" message appearing on the LCD. What does it mean and how do I clear it?
- 38"The upper thread may not be threaded correctly. Thread the upper thread from the beginning." message appearing on the LCD. What does it mean and how do I clear it?
- 39"Turn off the power and replace the needle plate." message appearing on the LCD. What does it mean and how do I clear it?
- 40"This function can not be used while the machine is in twin needle mode. Cancel twin needle mode and choose the function again." message appearing on the LCD. What does it mean and how do I clear it?
- 41How to use the Candlewicking Foot. (Optional accessory : SA193 / F068) [Video instructions]
- 42How to use the Adjustable Binder Foot. (Optional accessory : SA198 / F071) [Video instructions]
- 43How to use the Circular Attachment. (Optional accessory : SACIRC1 / CIRC1) [Video instructions]
- 44How to use the Straight Stitch Foot. (Optional accessory : SA167 / F042N, SA108 / F011N) [Video instructions]
- 45How to use the 1/4 inch Piecing Foot. (Optional accessory : SA125 / F001N, SA185 / F057) [Video instructions]
- 46It is difficult to pass the thread through the needle bar thread guide(hook).
- 47How do I recall a specific embroidery pattern from the computer?
- 48"This USB media is incompatible." message appearing on the LCD. What does it mean and how do I clear it?
- 49"Cannot embroider since the embroidery unit is not attached. Turn off the machine, and then attach the embroidery unit." message appears on the LCD. What does it mean?
- 50"The feed dogs are raised. Lower them." message appearing on the LCD. What does it mean and how do I clear it?