FAQs & Troubleshooting
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57 Results
- 107/12/2024"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 203/12/2024Stitches are skipped
- 302/22/2024Fabric puckers
- 405/02/2023Where do I put the oil in my machine?
- 501/25/2023"USB media error" message appears on the LCD. What does it mean?
- 606/16/2022Needle breaks.
- 706/10/2022How do I adjust thread tension for embroidering?
- 806/10/2022Upper thread breaks.
- 906/06/2022How do I hoop the fabric in the embroidery frame?
- 1006/02/2022Bobbin thread breaks
- 1104/25/2022Tutorial videos on how to use the machine [Video instructions]
- 1202/14/2018"Not enough available memory to save." message appears on the LCD. What does it mean?
- 1307/21/2017"F**" appears on the LCD. What does it mean?
- 1407/21/2017"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 1507/21/2017"The bobbin thread is almost empty." message appears on the LCD. What does it mean?
- 1602/16/2017When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 1712/01/2016When the thread became tangled under the bobbin winder seat
- 1810/07/2016How do I remove or attach the presser foot ?
- 1907/29/2016"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 2007/29/2016"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 2107/29/2016"There is a pattern included that cannot be saved to USB media. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 2207/29/2016"Selected pattern field extends to the outside of the embroidery frame." message appears on the LCD. What does it mean?
- 2307/29/2016"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?
- 2407/29/2016"Cannot change the font since some letters are not included to the selected font." message appears on the LCD. What does it mean?
- 2507/29/2016"Pattern extends to the outside of embroidery frame." message appears on the LCD. What does it mean?
- 2607/29/2016"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 2707/29/2016"Lower the presser foot lever." message appears on the LCD. What does it mean and how do I clear it?
- 2807/29/2016"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 2907/29/2016"This USB media cannot be used." message appears on the LCD. What does it mean?
- 3007/29/2016"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 3107/29/2016"Cannot recognize the data for the selected pattern. The data may be corrupted." message appears on the LCD. What does it mean and how do I clear it?
- 3207/29/2016"Not enough available memory to save the pattern. Delete another pattern?" message appears on the LCD. What does it mean?
- 3307/29/2016"The carriage of the embroidery unit will move. Keep your hands etc. away from the carriage." message appears on the LCD. What does it mean?
- 3407/29/2016"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 3507/29/2016"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 3607/29/2016"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 3707/29/2016"Check and rethread the upper thread." message appears on the LCD. What does it mean?
- 3807/29/2016"This pattern cannot be used." message appears on the LCD. What does it mean?
- 3907/26/2016How do I adjust the sensitivity of the operation keys?
- 4007/26/2016How do I thread the machine (Threading the upper thread)?
- 4103/11/2016How to use the Multi-purpose Screwdriver. [ Position “3” ]
- 4211/12/2015How do I select or display patterns according to the embroidery frame size?
- 4311/12/2015How do I retrieve the patterns from the machine’s memory?
- 4411/12/2015How do I save the embroidery patterns in the machine’s memory?
- 4511/12/2015How do I edit a single letter in the embroidery pattern?
- 4611/12/2015How do I enter a line feed in the embroidery pattern?
- 4711/12/2015How do I change the font type in the embroidery pattern?
- 4811/12/2015How do I attach or remove the embroidery frame ?
- 4911/12/2015How do I remove or attach the Embroidery foot ?
- 5011/12/2015How do I attach or remove the Embroidery Unit?