FAQs & Troubleshooting
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102 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I hoop the fabric in the embroidery frame?
- 3How do I adjust thread tension for embroidering?
- 4How do I select or display patterns according to the embroidery frame size?
- 5How do I adjust the sensitivity of the operation keys?
- 6The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 7The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 8Fabric puckers
- 9How to update your machine software by downloading the update file directly to your machine using a wireless network
- 10The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 11How do I clean the race?
- 12"Preventive maintenance is recommended." ppears on the LCD.
- 13How do I save the embroidery patterns in the machine’s memory?
- 14"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 15How do I edit a single letter in the embroidery pattern?
- 16Data cannot be saved to a USB flash drive
- 17"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 18Stitches are skipped
- 19"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 20How do I change the font type in the embroidery pattern?
- 21Where do I put the oil in my machine?
- 22How do I thread the machine (Threading the upper thread)?
- 23How to set up the wireless network connection with the wizard on the machine
- 24How do I remove or attach the presser foot ?
- 25Introducing the Brother Artspira application
- 26E96001 appears on the Artspira app screen.
- 27"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 28How do I enter a line feed in the embroidery pattern?
- 29"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 30How do I change the needle ?
- 31M5612301 appears on the Artspira app screen.
- 32Data cannot be saved to the machine
- 33The pattern transferred from the Artspira app does not appear on the screen of the machine
- 34Multiple data cannot be transferred to the machine at once
- 35How to connect your machine and transfer data to Artspira
- 36List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 37M6331001 appears on the Artspira app screen.
- 38M4210001 appears on the Artspira app screen.
- 39M1332002 appears on the Artspira app screen.
- 40What should I do if my machine fails to connect to the wireless network and the connection becomes unstable?
- 41Upper thread breaks.
- 42How do I retrieve the patterns from the machine’s memory?
- 43"There is a pattern included that cannot be saved to USB media. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 44How do I set the bobbin ?
- 45How do I wind the bobbin?
- 46Embroidery
- 47E92001 appears on the Artspira app screen.
- 48M5613201 appears on the Artspira app screen.
- 49How to change the displayed language
- 50How to disconnect the machine from Artspira using the Artspira app