FAQs & Troubleshooting
![]() |
Popular |
142 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 3How to use the the versatile magnetic frame [Video instructions]
- 4How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 5The App shows the message "No Supported Machines Found".
- 6How to set up the cap frame. [Video instructions]
- 7How to Embroider on Bag. [Video instructions]
- 8Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 9How to Embroider on Cap. [Video instructions]
- 10How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 11How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 12Maintenance (Oiling the machine) [ Video ]
- 13"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 14How to use the Round frame (PRPRFK1) [Video instructions]
- 15How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 16Introducing Brother My Stitch Monitor application
- 17How to Embroider on Pet Collar. [Video instructions]
- 18Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 19Maintenance (Clean the hook) [ Video ]
- 20"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 21"Wiper error." message appears on the LCD. What does it mean and how do I clear it?
- 22How to Embroider on Shoes. [Video instructions]
- 23Maintenance (Cleaning the bobbin case) [ Video ]
- 24How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 25Maintenance (Cleaning around the needle plate) [ Video ]
- 26"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 27There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 28How to set up the cap frame driver. [Video instructions]
- 29How to Embroider on Clothes. [Video instructions]
- 30The pattern transferred from the Artspira app does not appear on the screen of the machine
- 31Maintenance (Cleaning the thread paths of the upper threads)
- 32Data cannot be transferred even though the machine number has been input. (M5622201)
- 33The monitoring app on the smart device receives the notification items I do not need.
- 34The App shows the message "Settings screen".
- 35"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 36"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 37Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 38Maintenance (Cleaning around the needle plate)
- 39How do I adjust the tension of the upper thread ?
- 40Data cannot be saved to a USB flash drive
- 41Multiple data cannot be transferred to the machine at once
- 42How do I attach or remove the embroidery frame?
- 43M4452001 appears on the Artspira app screen.
- 44"USB media error" message appears on the LCD. What does it mean?
- 45"Trimming sensor error." message appears on the LCD. What does it mean?
- 46Data cannot be saved to the machine
- 47How to connect your machine and transfer data to Artspira
- 48"Can't use this key during camera mode." message appears on the LCD. What does it mean?
- 49Loops appear on the surface of the fabric when embroidering.
- 50Maintenance (Oiling the machine)