FAQs & Troubleshooting
![]() |
Popular |
341 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 3Mat, Cutting Blade and Material Combinations
- 4Downloading Optional Design Pattern Collection (My Collection Function)
- 5List of Error Messages for CanvasWorkspace (Others)
- 6List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 7How to Activate the Calligraphy Kit
- 8Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 9If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 10E95003 appears on the computer screen.
- 11How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 12Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 13Can rough material be cut?
- 14Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 15E00001 appears on the computer screen.
- 16Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 17What should I do if the scanned and cut positions are misaligned?
- 18Embroidery data (.phc, .pes or .phx files) read from a USB flash drive is not displayed.
- 19"Please register your machine." appears on the computer screen.
- 20The pattern transferred from the Artspira app does not appear on the screen of the machine
- 21E11010 appears on the computer screen.
- 22About the Calligraphy Starter Kit
- 23Can different types of material be attached to the same mat for cutting?
- 24E99902 appears on the computer screen.
- 25E10004 appears on the computer screen.
- 26Half Cut (Kiss Cut) Settings
- 27M1332002 appears on the Artspira app screen.
- 28How to Use the Roll Feeder 2 Function [Video]
- 29ErrS52 appears on the computer screen.
- 30ErrS06 appears on the computer screen.
- 31E03005 appears on the computer screen.
- 32Can multiple sheets of material be overlapped and attached to the mat?
- 33Care and Maintenance (Cleaning the Trimmer Blade)
- 34E91002 appears on the computer screen.
- 35How to use Standard Cut Blade Holder and Deep Cut Blade Holder
- 36FC1 files on USB flash drives of optional patterns cannot be imported into CanvasWorkspace.
- 37Scanning a Background Image (Background Scanning).
- 38Can the cutting machine cut all materials automatically with the auto blade?
- 39How to make Appliqué.(using Iron-on fabric appliqué contact sheet)[Video]
- 40E92001 appears on the Artspira app screen.
- 41E12004 appears on the computer screen.
- 42How to Use the Roll Feeder Function [Video]
- 43How to Activate a Pattern Collection on CanvasWorkspace for PC [Video]
- 44[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 45Cutting with the Rotary Auto Blade [Video]
- 46“The entered text cannot be used.“ appears on the computer screen.
- 47E92002 appears on the computer screen.
- 48E10007 appears on the computer screen.
- 49What Should I do if the Machine cannot be Turned On Correctly? (Machine's LCD Touchscreen Display is not displayed correctly)
- 50E94001 appears on the computer screen.