FAQs & Troubleshooting
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- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2List of Error Messages for CanvasWorkspace (Others)
- 3Mat, Cutting Blade and Material Combinations
- 4How to Activate the Calligraphy Kit
- 5Downloading Optional Design Pattern Collection (My Collection Function)
- 6List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 7Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 8List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 9Can the cutting machine cut all materials automatically with the auto blade?
- 10How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 11If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 12Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 13Can paper be cut with the thin fabric auto blade (beige)?
- 14List of Error Messages
- 15E02003 appears on the computer screen.
- 16Cutting with the Rotary Auto Blade [Video]
- 17E11010 appears on the computer screen.
- 18Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 19“The entered text cannot be used.“ appears on the computer screen.
- 20Can rough material be cut?
- 21E02004 appears on the computer screen.
- 22Can an adhesive craft vinyl sheet be cut?
- 23Can the cutting machine cut felt, leather and synthetic leather?
- 24E94002 appears on the computer screen.
- 25E00010 appears on the computer screen.
- 26How to create an account for CanvasWorkspace
- 27Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 28What should I do if the scanned and cut positions are misaligned?
- 29Scanning a Background Image (Background Scanning).
- 30ErrS25 appears on the computer screen.
- 31How do I update the software of the cutting machine?
- 32N93001 appears on the computer screen.
- 33E03004 appears on the computer screen.
- 34"Please register your machine." appears on the computer screen.
- 35ErrS52 appears on the computer screen.
- 36ErrS23 appears on the computer screen.
- 37ErrS01 appears on the computer screen.
- 38E95001 appears on the computer screen.
- 39What is the Difference between "Pen Holder", "Universal Pen Holder" and "Small Barrel Pan Holder"?
- 40What is the lever (scanner lever) on the left side of the machine?
- 41N12001 appears on the computer screen.
- 42E03001 appears on the computer screen.
- 43E02002 appears on the computer screen.
- 44Half Cut (Kiss Cut) Settings
- 45How to register Your Machine with CanvasWorkspace
- 46Important Notice for using the Foil Transfer Starter Kit
- 47Data cannot be saved to a USB flash drive
- 48Data cannot be saved to the machine
- 49The pattern transferred from the Artspira app does not appear on the screen of the machine
- 50[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available