FAQs & Troubleshooting
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157 Results
- 1How can I change the IP address?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3What is the BROWNIE software?
- 4How do I perform a factory reset?
- 5Does NC-2200w work with Windows Vista?
- 6I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 7The machine does not print anything.
- 8The printer status is Offline or Paused.
- 9How can I change the IP address using the ARP and PING commands?
- 10My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 11Delete print jobs from the print queue.
- 12How to identify your Operating System (OS).
- 13What kind of USB cable should I use?
- 14What kind of paper can I use?
- 15Print on envelopes.
- 16What kind of labels and transparencies can I use?
- 17The printed letters are slanted, positioned incorrectly.
- 18The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 19The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 20Can I print from and scan to iPhone, iPod touch and iPad?
- 21Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 22Using the PING command to troubleshoot problems.
- 23I cannot print from Mac OS X.
- 24Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 25I cannot install Brother drivers on Debian 10 or later (Linux)
- 26Install the built-in drivers (For Windows 8 and Windows 10)
- 27Can I print from or scan to Android™ Smartphone?
- 28Change the printer driver settings (Windows/macOS)
- 29Functions supported in the Windows 7 built-in drivers
- 30What kind of envelopes should I avoid?
- 31I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 32Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 33Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 34What kind of memory can I use?
- 35Can I print from DOS applications?
- 36What can happen if the wrong paper is used in your machine.
- 37I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 38How do I clean the corona wire of the drum unit?
- 39What driver package format is supported by my Linux distribution?
- 40Cannot print after a Windows 10 update (June 2020)
- 41I cannot print from my computer via USB.
- 42I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 43The paper is skewed when it's printed.
- 44The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 45What kind of paper should I avoid?
- 46How do I monitor the status of the printer?
- 47How can I enable/disable the Quick Print Setup Utility?
- 48In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 49What is a "Generic PCL Driver"?
- 50Uninstall the drivers. (Mac OS X 10.5)