FAQs & Troubleshooting
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146 Results
- 1REPLACE TONER
- 2REPLACE DRUM
- 3JAM INSIDE
- 4JAM REAR
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 7MANUAL FEED
- 8How to identify your Operating System (OS).
- 9JAM TRAY 1
- 10DRUM ERROR
- 11TONER LOW
- 12What is the recommended paper?
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14NO PAPER T1
- 15MEMORY FULL
- 16The printer status is Offline or Paused.
- 17Adjust the default preferences of my printer driver (Windows)
- 18"Offline" appears on the Status Monitor.
- 19FUSER ERROR
- 20CARTRIDGE ERROR
- 21TONER ENDED
- 22I cannot install Brother drivers on Debian 10 or later (Linux)
- 23Change the printer driver settings (Windows/macOS)
- 24I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 25Delete print jobs from the print queue.
- 26FRONT COVER OPEN or FUSER COVER OPEN
- 27The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 28What is Toner Continue Mode?
- 29Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 30PRINT OVERRUN
- 31Print on labels and envelopes from the manual feed slot.
- 32SIZE ERROR DX
- 33What kind of paper can I use?
- 34Can I use AirPrint with my Brother machine?
- 35Can I print from and scan to iPhone, iPod touch and iPad?
- 36I cannot print from my computer via USB.
- 37DRUM STOP
- 38The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 39Curl or wavy
- 40Print on both sides of the paper (Manual 2-sided/duplex Printing).
- 41Clear paper jams.
- 42What driver package format is supported by my Linux distribution?
- 43Can I print from or scan to Android™ Smartphone?
- 44The printer prints unexpectedly or it prints garbage data.
- 45My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 46The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 47Turn the Toner Save Mode on or off.
- 48Open the Control Panel (For Windows)
- 49NO TONER
- 50Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?