FAQs & Troubleshooting
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Latest |
151 Results
- 108/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 206/27/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 306/01/2023Delete print jobs from the print queue.
- 405/16/2023I cannot print from my computer via USB.
- 503/27/2023"Offline" appears on the Status Monitor.
- 603/27/2023Change the printer driver settings (Windows/macOS)
- 703/27/2023The printer status is Offline or Paused.
- 803/24/2023Open the Status Monitor
- 903/17/2023The printer prints unexpectedly or it prints garbage data.
- 1002/15/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 1102/14/2023When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 1212/19/2022Can I use non-Brother or third party supplies with the Brother machine?
- 1312/19/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 1412/13/2022How to identify your Operating System (OS).
- 1512/13/2022Curl or wavy
- 1612/13/2022Turn the Toner Save Mode on or off.
- 1711/16/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 1811/07/2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 1910/31/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 2008/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 2108/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 2207/20/2022Uninstall the drivers. (Mac OS X 10.5)
- 2306/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 2405/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2504/20/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 2604/20/2022Uninstall the Brother Software and Drivers (Windows)
- 2704/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2803/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 2903/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 3003/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 3111/10/2021Open the Control Panel (For Windows)
- 3210/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 3302/15/2021Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
- 3407/16/2020Cannot print after a Windows 10 update (June 2020)
- 3507/06/2020What driver package format is supported by my Linux distribution?
- 3606/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 3712/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 3812/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 3911/27/2019Print command (LPR) (Linux)
- 4011/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 4111/15/2019Print command (cupswrapper) (Linux)
- 4210/29/2019Pre-Required Procedures (Linux)
- 4310/29/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 4410/29/2019Large characters are printed incorrectly. (Linux)
- 4510/29/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 4610/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 4710/23/2019To install the printer driver easily using a tool. (Linux)
- 4807/25/2019Black lines down the page
- 4906/27/2019Poor fixing
- 5006/12/2019Uninstall printer drivers (Linux)